Connect to companies directly for after sales service
Complain to companies, direct! We are making it simple. As our latest release of Simply C2 is on the Playstore, we thought it’s a good time to revisit our purpose just so you understand the huge change we have made under the hood.
Because it is about connecting with your customers.
2 clicks to complain to companies direct
In all that we do, our basic purpose remains: connecting Companies with Customers. Simply. That’s why it’s Simply C2.
- Search your brand
- Login with WhatsApp
- Complain with image and issue details.
As you will notice, the biggest change is, the depth and range of companies that are now connected on this. Earlier, only our customers on the Simply C2 or Saleswah CRM platform could enable being found on the platform. That facility still remains. But, now, literally any company, any where in the world can be contacted through this Simply C2.
Just search for a service provider. For example, Maruti, or Godrej or Kent.
Watch us do the magic.
Send your complaint directly to the service provider, from Simply C2, on WhatsApp and have them get in touch with you. We will also send your complaint directly to the company on email. Just a reminder. We want to help.
For customers this is free, always will be.
Who’s your “favourite” company? For the fridge not cooling, the generator making noise, for the Water ATM not dispensing water or the Ultrasound machine not working.
Simply C2 eliminates the search for the right support contact for your equipment that needs service. Simply C2 eliminates the battle with the IVR options and waiting to log a complaint.
WhatsApp path to Easy Complain
Simply C2 uses WhatsApp to simplify how you get yourself verified. It also used WhatsApp to simplify the actual complaint logging. Try it. You will never call a call centre again.
Why Complain to Companies Direct
This is a service which is not limited to only our paying customers. We are sending these out to anyone – anywhere. These complaints go to the Authorized Service Contact node for companies. We do not send it to the neighborhood mechanic.
We are not Urban Company.
Dear customer service heads:
1. Please see if your company details are accurate in our app. Download here, search for your company. In case you find an error, raise a flag to us from the Contact section of the App. We will rectify it.
2. f you want us to push the ticket to your CRM directly, get in touch with us.
3. If you want to manage your customer service using Simply C2, let us know.