Which plan fits your team?
Starter: free for up to 10 users
For a small team that wants to log and close repair tickets, track warranty and AMC, and see its installed base. The Android technician app with location tracking is included.
Premium: the whole job on one system
Adds preventive maintenance, spare parts, repair estimates, invoicing, two-way WhatsApp messaging and advanced reports. Choose it when you need those modules or have more than 10 users.
If you have outgrown spreadsheets and WhatsApp groups, start with Starter and move to Premium when you need more. Nothing is lost when you upgrade. See the field service management software page for what the system does, or the 10-minute set-up guide to see how quickly you can begin.
What it costs in practice
| Who | Plan | Price |
|---|
| Your customers | Portal and complaints app | Always free |
| Your team | Starter | Free for up to 10 users, no credit card |
| Your team | Premium, monthly | ₹500 per user per month |
| Your team | Premium, annual | ₹5,000 per user per year (saves ₹1,000 per user) |
Brand page control and the CRM connection are included in Premium. On Starter they cost ₹20,000 a year, paid in advance, for your whole company however many brands you run. Data migration and onboarding are free for paid customers. Your customers never pay, and can log complaints on WhatsApp on every plan.
Frequently Asked Questions
Is Simply C2 really free for my customers?
Yes. Customers never pay for the Simply C2 customer portal or the complaints app. They can log complaints in the app or on WhatsApp on every plan.
Is Starter really free?
Yes. Starter is free for up to 10 users, with no credit card. It covers repair tickets, installed base, AMC and warranty tracking, in-app notifications, two-way messaging in any language, dashboards and reports, and the Android app with location tracking.
What is the difference between Starter and Premium?
Premium adds preventive maintenance, calibration, installation and refuelling tickets, spare parts usage and stock-taking, repair estimates, payments and invoices, two-way WhatsApp messaging, advanced reports, and warranty and AMC expiry alerts.
How much does Premium cost?
Premium is ₹500 per user per month, or ₹5,000 per user per year if you pay once a year. Paying annually saves ₹1,000 per user compared with twelve months at the monthly rate.
What happens if I have more than 10 users?
Starter is free for up to 10 users. Beyond that, or if you need Premium features, you move to Premium. Ask our team how that works for your size of team.
Do I need a credit card to sign up?
No. You can sign up for Starter, or as a customer, with just your email.
Can I upgrade later, and will I lose data?
You can upgrade whenever your needs grow. There is no data loss and no migration.
What does connecting my brand page to the CRM cost?
Brand page control and the CRM connection are included in Premium. On Starter they cost ₹20,000 a year, paid in advance, for your whole company however many brands you run.
Is there a set-up or migration fee?
Data migration and onboarding are free for paid customers.
Do you offer refunds?
We do not offer refunds, so we want you to be sure before you pay. Start on the free Starter plan, which needs no credit card, and
ask our sales team for a demo of Premium before you buy.
Is my data secure?
We protect personal data with password-protected access, encrypted connections, backups and secured servers, and we limit access to people who need it. Details are in our
Data Handling Policy.
Can I see Simply C2 in action before I decide?
