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Simply C2 Connects Customers with You For Service

Customer to Companies: Simply C2

Simply C2 is the single platform for customer service. Enable Simply C2 for your customers and make it easy for them to log and track complaints 24/7.

Simply C2: an idea whose time has come.

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What is Simply C2?

Simply C2 is an app-based platform for easy equipment service. For all types of products-  in customer locations or in your service centre, Simply C2 brings customers and service providers on the same platform.

Automatic acknowledgement of complaints

Enable Simply C2 for your clients and ensure all complaints are logged and automated acknowledgements sent.

2- way chat and repair updates

Your customers get messages in the language they choose. Italian, Sinhala or Bengali.  You can continue to message in English.

Status Updates, Estimates, Approvals

Your customer will keep getting updates on repair stages, itemizes estimates and option to pay.

How Simply C2 Works for your Customer!

Complaint log, acknowledgement, repair estimate, approval – Simply C2 handholds the customer

Your customer logs complaints
Logging ticket in Simply C2 app by customer
Chat with or call the technician
Receive itemized repair estimate
Repair Quotation for Service Customer
Get invoiced (if set up)
Your customer logs complaints
Chat with or call the technician
Receive itemized repair estimate
Repair Quotation for Service Customer
Get invoiced (if set up)
Get invoiced in Simply C2

What we Provide!

Features of Simply C2: Summarized.

Innovation in Equipment Service

Simply C2 is an innovative platform that brings companies and their customers on the same platform for after sales service of equipment in home or office. Enable Simply C2 for your customers and let them stay connected, 24/7.

Robust secure platform

We take data security and your privacy seriously. Our infrastructure and application are audited and compliant with best security practices.

Transparent and accessible pricing

Start simple. And then grow. We make it possible for almost 50 percent of our customers to use our services for free. With no compromise on data security. If you have a team size of 30 or less and want to provide only repair services, you can do it for free!

Truly Global

Simply C2 allows your customer to chat with your service technician in any language, be it Hindi, Telugu or Italian. And, receive responses in the same language. Beats having to set up a multi-lingual call centre! And, it’s free!

Seamless Integration

We understand the importance of simplicity. That’s why we’ve integrated WhatsApp for registration and login, ensuring a seamless user experience without the hassle of creating yet another account..

Repair, PM, Calibration, Installation

No matter what equipment you service, and whether you service them in the customer location or at your own service centre; Simply C2 can help run your service operations. Track warranty, send itemized quotes, collect money.

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Download Our Application Simply C2

Ready to experience the convenience and efficiency of Simply C2? Download the app now and discover how we’re simplifying equipment service and maintenance

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Plan And Pricing

Simplify your customer service with our easy-to-understand pricing plans.
Choose the option that best suits your business size and needs.

Simply C2 User

Ensure equipment health

Log, track complaints, track warranty, approve estimates

Always FREE!₹0/Year

Service Providers- CRM User

Premium User Plan

Starter + PM, Calibration, Spares, Estimates, Invoices

Per user₹9600/ Year

Starter Plan

Install, Repair, Track Warranty

Per user, upto 30 users₹0/ Year

*Most of our customers do not need to use the Premium User Plan.
Use the Starter Plan first and upgrade later if you need.

Simply C2 User

Ensure Equipment Health

Log, track complaints, track warranty, approve estimates

Always Free!$0

Service Providers- CRM User

Premium User Plan

Starter + PM, Calibration, Spares, Estimates, Invoices

Per user$120/ Year

Starter Plan

Install, Repair, Track Warranty

Per user (Upto 30 Users)$0/ Year

*Most of our customers do not need to use the Premium User Plan.
Use the Starter Plan first and upgrade later if you need.

Checkout Frequently Asked Questions!

What is the Starter Plan? Is it really free?

The Simply C2 Starter Plan is for organizations only offering repair services to their clients. It is really free, for the limited functionality.

What types of equipment does Simply C2 support?

Simply C2 supports a wide range of equipment, including home appliances, office equipment, and industrial products.

What benefits does Simply C2 offer for manufacturers?

Simply C2 provides structured repair requests for manufacturers at no cost, along with integration with Saleswah CRM for advanced repair management.

Can my competitor see my data?

Your competitors, or for that matter, anyone outside your authorised users can ever see your tickets, installed base details or have any idea who your customers are.

How does Simply C2 simplify equipment service?

Simply C2 offers a centralized platform for storing equipment details and logging repair requests, streamlining the process for users.

Is personal information secure with Simply C2?

Yes, Simply C2 prioritizes the security and privacy of user data, implementing strict measures to safeguard personal information.

After a repair request is submitted on Simply C2?

Manufacturers receive structured requests and can efficiently assign technicians for timely resolutions, while users can track the progress of their requests.

Can users track warranty information

Yes, users can track warranty expiration dates through Simply C2, ensuring awareness of potential savings for covered repairs.