Stop Losing Customers To Untracked, Unresolved Service Calls

Simply C2 Replaces your call centre chaos with a self-serve app and a light-weight CRM for your team: Free to start, live in 10 minutes

Simply C2: an idea whose time has come.

Enable Simply C2 for your customers and make it easy for them to log and track complaints 24/7.

What is Simply C2?

One platform, two sides of service.

Your customers get an app, your team gets a CRM. Set up in 10 minutes, for any product or equipment. No matter where you deliver, in customer locations or in your service centre, Simply C2 brings customers and service providers on the same platform.

No complaint falls through the cracks

Every ticket is logged and acknowledged automatically – no manual follow-up needed.

Talk to customers in their own language

Chat and updates in Hindi, Italian, Bengali, or 100+ languages. You reply in English; they read it in theirs.

Estimates and approvals, without the back-and-forth

Itemized repair quotes, one-tap approvals, and status updates customers can track themselves.

How Simply C2 CRM Works for Your Customer!

Complaint log, acknowledgement, repair estimate, approval – Simply C2 handholds the customer

Log the complaint in seconds

Your customer opens the app and logs a complaint- no call centre, no waiting on hold.

 

Logging ticket in Simply C2 app by customer

Two-way chat, right in the app- in their own language

Chat with the technician directly
Get an itemized estimate, approve in one tap

No surprise costs- see exactly what’s being charged and approve before work begins.

Repair Quotation for Service Customer
Get invoiced if you charge for service

Optional- for providers who bill, invoicing happens right in the same flow

Log the complaint in seconds
Chat with the technician directly
Get an itemized estimate, approve in one tap
Repair Quotation for Service Customer
Get invoiced, if you charge for service
Get invoiced in Simply C2

What we Provide!

Features of Simply C2: Summarized.

Enterprise grade security

We take data security and your privacy seriously. Our infrastructure is audited and compliant with best security practices — no one outside your authorized users, far less competitors, can see your tickets, customers, or installed base.

Pricing that’s actually fair

Start simple. And then grow.

Nearly half our customers run on the free plan — no compromise on security. Teams of 10 or fewer doing repair service only can use Simply C2 free, permanently.

No new account to create

WhatsApp-based registration and login — your customers start using Simply C2 in seconds, not another signup form.

Built for every kind of service

Repairs, preventive maintenance, calibration, installation — in the field or at your service centre, for any equipment type.

Simply C2 Complaint Resolution App

Lodge complaints on any vendor

Complaint to Resolve
Simply C2 Customer Complaints APP

Download Simply C2 for logging complaints, on any service provider

Ready to experience the efficiency of Simply C2? Download the app now and discover one click convenience for registering your complaints.

It’s free. Always will be!

Adopt Simply C2 CRM for attending to complaints

Are you a manufacturer of durables needing post sales support? A software seller? A municipality?
Use Simply C2 CRM to log complaints, assign to your team and track them to closure. It’s free for upto 30 users. But hurry! Only for a limited period.

Simple, Transparent Pricing

Start FREE! Upgrade only if you need to.

Customer- Complaint Logging App
Simply C2 User
₹ 0

Customer portal & mobile app — Always Free

AlwaysFREE- Download from Playstore
Service Provider
Starter Plan
₹ 0

Free up to 10 users — always

Enroll for Free
Most Popular Service Provider
Premium Plan
₹ 5,000

Per user / year, billed annually

Upgrade to Premium

*Most customers do not need Premium. Start free, upgrade when ready.
See Full Plan Comparison →