Introduce predictability in field service
Navigate faster, locate installation sites using the field service tracking app
Our customers use Simply C2 CRM technician location tracking for the following purposes:
Knowing where their field people are, ensuring all customer-facing activities are on location.
Help the field people navigate to the service location
Re-assign the task to a service technician who may be closer to the service location than the originally assigned person.
Accurately locating the customer location and area.
There exists a technology that can allow the user to “spoof” his GPS location which can then be read by the app to mislead you. However, we have ensured that location spoofing is not allowed.
Time and location tag all service activities. Flag those that are not in the right vicinity. The field service tracking app enables that. Technicians know they are being tracked- so, they ensure they are in the right spot at the right time. .
Constantly monitor the unsolved tickets for the day and know which technician is free and more importantly near the service location.Then, switch the ticket to the technician who is closer so that the ticket can be resolved faster.
The phone location tracking app strikes and optimum balance between functionality and battery life.Since it is not tracking continuously, your field people need not worry about running out of charge even after a whole day out in the field.No location spoofing The Saleswah CRM field service tracking app uses phone GPS for tracking locations..
The phone location tracking app helps the technicians navigate to the service location faster.
Ready to experience the convenience and efficiency of Simply C2? Download the app now and discover how we’re simplifying equipment service and maintenance