Repair Service Management Software

The most complete Repair Service Management Software

No complaint falls through the cracks

Assign, follow up, and close customer service tickets-
customer delight, soaring service revenues

Stand out service ticket management for happy customers and profitable operations

When you use Saleswah CRM to manage your customer service operations, you can expect to

  • Never miss recording a single complaint/ ticket
  • Send acknowledgment to the customer immediately upon
  • receipt of the equipment for repair
  • Send itemized estimate for repair
  • Track warranty by serial number
  • Get estimates approved and paid faster
  • Close repair tickets faster
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Service CRM Customer service ticket software

Service ticket management that delivers customer service excellence

Service ticket management in partnership
with your customers

Service ticket management in partnership with your customers
Are your customers tired of waiting online to log service complaints? Is your call center missing calls and failing to register all service tickets? Is this costing you? In revenue, customer satisfaction, and in decreased productivity?

Is your service ticket managing software outdated?
Is your team spending a lot of time in back and forth communication with the customer having to update every stage of your repair process? Are you able to prioritize repairs or is it that every ticket is waiting to blow up without warning?

Every piece of equipment is different. So is every customer. As are our commitments to the customers.

So is the service need

Appify your service ticket management

A smart service ticketing management software is where you start getting things back under control. And the smartest one is where you open it up to your customers.

Field service standard dashboard for CRM report builder

The four types of service ticket management

Log a repair ticket
Preventive maintenance
Installation ticket
Refuel/ Refill

The four key benefits of Saleswah customer service
ticket software

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Download Our Application Simply C2

Ready to experience the convenience and efficiency of Simply C2? Download the app now and discover how we’re simplifying equipment service and maintenance

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Smart ticketing
management software

We think your customers and you have a common interest in ensuring health of assets under your care. So, Saleswah CRM ticketing management software

  1. Ensures alerts and notifications are triggered at every step
  2. Allows 2 way messaging between the customer and service team.
  3. Transparently shares ticket status at every step with the customer.