At a glance

  • View, update or delete your profile in the app any time.
  • Account deletion: within 3 business days, confirmed by email.
  • If a company holds your data, we pass your request to it and keep you posted.
  • We check it’s you before we act.

I want to…

Need help?

privacy@anwesha.in

WhatsApp: +91 850 684 5050

What we collect and why →

Data Handling Policy

Last updated: November 2026

You are in control of your data. This page shows how to see it, fix it or delete it, and what happens when you ask. For what we collect and why, see our Privacy Policy.

1. Where your data sits

Who handles your request depends on where your data is. We follow the DPDP Act, 2023 either way.

Your data is…Who decides what happens to itWhere to start
In your own Simply C2 profile (you registered yourself, or you use Simply C2 for work)Simply C2The app, or email us (sections 2 and 3)
In a company’s Simply C2 account (the company added you as a contact)That company. We process the data only on its instructions.Email us with the company’s name. We pass your request to it and keep you posted (section 3).

2. See or update your details

If you use the Simply C2 app, you can view and update your details there at any time. You can also delete your profile from the app.

3. Ask us

You can ask us to show you your data, correct it, delete it, or stop using it (withdraw your consent). Email privacy@anwesha.in and tell us:

  • your name and the mobile number you registered or log in with;
  • the company’s name, if you think a company holds your data;
  • what you would like us to do.

What happens next:

  • We check the request is really from you, so that nobody else can see or change your data.
  • If we hold the data, we act on it and tell you what we did.
  • If a company holds it, we pass your request to that company’s administrator and keep you in the loop.

We reply within 10 days, and sooner wherever we can. Account deletion is faster (see section 5). If you are not happy with the outcome, see section 11 of our Privacy Policy.

4. If you are a company using Simply C2

You decide how your customers’ details are used, and only authorised users in your account can add, update or delete them. When we pass you a request from one of your contacts, please act on it promptly. Closing your account and exporting your data are covered in our Terms.

5. Delete your Simply C2 account

Registered on the Simply C2 app, including by logging in with WhatsApp to log complaints? You can delete your account and profile data in three steps.

  1. Send your request. Email privacy@anwesha.in with the subject “Simply C2 Data Deletion Request” and the mobile number you log in with.
  2. We check it’s you. We match the request to your registered mobile number.
  3. We delete and confirm. Your account and profile data are deleted within 3 business days, and we confirm by email.

Good to know: a complaint you already sent to a company is also held by that company, and we can’t delete its copy. We keep a record only where the law requires it.

Email us to delete your account