Simply C2 Customer Complaints app – Free
Stop shouting into IVR queues
One free app to escalate complaints past dead-end call centers, vault your warranties, and get real people to answer — for any brand you own.
Simply C2 Customer Complaints app – Free
One free app to escalate complaints past dead-end call centers, vault your warranties, and get real people to answer — for any brand you own.
Four features that close the gaps brands leave open on purpose.
01 — Structured Escalation Ladder
Most brands bury their Level 2 and Level 3 escalation contacts on purpose. When a ticket sits past its SLA, Simply C2 catches it, drafts the escalation, and tracks the response — so your complaint doesn’t die in a queue.
1 · Ticket past SLA
2 · Breach detected
3 · Escalation drafted
4 · Response tracked
02 — Digital Warranty & Invoice Vault
Snap and store purchase invoices, serial numbers and warranty terms once — even a note on where the physical bill is kept. Simply C2 alerts you before cover runs out, not after you’ve already paid for a repair you didn’t need to.
03 — Complaint Filing Dossier
Product details, serial number and error description get packaged into a pre-formatted ticket or email — the kind of record a brand can’t claim it never received.
04 — Asset Service Passport
Every repair, job sheet and repeat visit stays logged against the product — open, vendor-noted or closed — so the fifth technician who shows up doesn’t start from zero.
Complaint tools for brands, and a couple of things every driver needs.
Locate petrol, diesel, CNG and EV charging stations nearby, with live distance and directions to each.
Flag staff issues, short fueling or payment failures at a station — timestamped and routed, not shouted into the void.
Search any brand, vault your warranties, and file a complaint that’s actually built to be answered.
Running a service brand? This same complaint intelligence — escalation routing, warranty tracking, ticket dossiers — runs inside Simply C2 CRM, cutting the time your team spends logging and assigning complaints.