Simply C2 is the single platform for customer service. Enable Simply C2 for your customers and make it easy for them to log and track complaints 24/7.
Simply C2: an idea whose time has come.
Simply C2 is an app-based platform that allows you to set up a customer service portal and service CRM configured for your needs, in ten minutes. It works for all types of products- in customer locations or in your service centre, Simply C2 brings customers and service providers on the same platform.
Automatic acknowledgement of complaintsEnable Simply C2 for your clients and ensure all complaints are logged and automated acknowledgements sent.
2- way chat and repair updatesYour customers get messages in the language they choose. Italian, Sinhala or Bengali. You can continue to message in English.
Status Updates, Estimates, ApprovalsYour customer will keep getting updates on repair stages, itemizes estimates and option to pay.
Simply C2 is an innovative platform that brings companies and their customers on the same platform for after sales service of equipment in home or office. Enable Simply C2 for your customers and let them stay connected, 24/7.
We take data security and your privacy seriously. Our infrastructure and application are audited and compliant with best security practices.
Start simple. And then grow. We make it possible for almost 50 percent of our customers to use our services for free. With no compromise on data security. If you have a team size of 30 or less and want to provide only repair services, you can do it for free!
Simply C2 allows your customer to chat with your service technician in any language, be it Hindi, Telugu or Italian. And, receive responses in the same language. Beats having to set up a multi-lingual call centre! And, it’s free!
We understand the importance of simplicity. That’s why we’ve integrated WhatsApp for registration and login, ensuring a seamless user experience without the hassle of creating yet another account..
No matter what equipment you service, and whether you service them in the customer location or at your own service centre; Simply C2 can help run your service operations. Track warranty, send itemized quotes, collect money.
Ready to experience the convenience and efficiency of Simply C2? Download the app now and discover how we’re simplifying equipment service and maintenance
Log, track complaints, track warranty, approve estimates
*Most of our customers do not need to use the Premium User Plan.
Use the Starter Plan first and upgrade later if you need.
Log, track complaints, track warranty, approve estimates
*Most of our customers do not need to use the Premium User Plan.
Use the Starter Plan first and upgrade later if you need.
The Simply C2 Starter Plan is for organizations only offering repair services to their clients. It is really free, for the limited functionality.
Simply C2 supports a wide range of equipment, including home appliances, office equipment, and industrial products.
Simply C2 provides structured repair requests for manufacturers at no cost, along with integration with Saleswah CRM for advanced repair management.
Your competitors, or for that matter, anyone outside your authorised users can ever see your tickets, installed base details or have any idea who your customers are.
Simply C2 offers a centralized platform for storing equipment details and logging repair requests, streamlining the process for users.
Yes, Simply C2 prioritizes the security and privacy of user data, implementing strict measures to safeguard personal information.
Manufacturers receive structured requests and can efficiently assign technicians for timely resolutions, while users can track the progress of their requests.
Yes, users can track warranty expiration dates through Simply C2, ensuring awareness of potential savings for covered repairs.