PSRI Hospital Orthopaedics & Joint Replacement: troubleshooting and FAQs
Troubleshooting tips and frequently asked questions for PSRI Hospital Orthopaedics & Joint Replacement.
Troubleshooting tips
For post-operative knee or hip replacement patients experiencing sudden swelling or pain, apply ice packs for 15-20 minutes every 2 hours and elevate the affected limb above heart level. If pain persists beyond 48 hours or is accompanied by fever, contact PSRI Hospital's orthopedic emergency at info@psri.net immediately.
If you have a cast or brace that feels too tight, causing numbness, tingling, or discoloration of fingers or toes, do not attempt to adjust it yourself. Loosen any straps if possible and rush to PSRI's Orthopedics OPD for immediate evaluation to prevent compartment syndrome.
For chronic joint pain, avoid high-impact activities like running or jumping. Instead, perform low-impact exercises such as swimming or cycling, and use assistive devices like canes or walkers as advised by your PSRI physiotherapist. Schedule a follow-up with the Joint Replacement team if pain worsens.
If you miss a physical therapy session due to scheduling conflicts, contact PSRI's Rehabilitation Department at info@psri.net to reschedule within 24 hours. Consistent therapy is crucial for recovery after joint replacement; skipping sessions can delay mobility gains.
Before any orthopedic surgery at PSRI, ensure you have completed all pre-operative tests and clearances. If you have questions about medications or fasting instructions, email info@psri.net at least 48 hours prior to your procedure to avoid last-minute cancellations.
Frequently asked questions
How do I contact PSRI Hospital for an orthopedic emergency?
For orthopedic emergencies, you can email PSRI Hospital at info@psri.net. If your condition is life-threatening, please visit the emergency department directly. The official phone number is not available, so email is the primary contact.
What is the typical turnaround time for scheduling a joint replacement consultation at PSRI?
Consultation appointments are usually scheduled within 2-3 business days after receiving your request via email at info@psri.net. For urgent cases, mention 'URGENT' in the subject line, and the team will respond within 24 hours.
Who do I contact if I have a problem after joint replacement surgery at PSRI?
For post-surgical issues, email info@psri.net with your name, surgery date, and a detailed description of your symptoms. The orthopedic team will respond within one business day. For severe symptoms like chest pain or difficulty breathing, seek immediate emergency care.
How to escalate a complaint with PSRI Hospital
If the first response isn’t good enough, here’s the path to a resolution.
PSRI Hospital is a multispecialty hospital in Delhi NCR. For patient care and grievance escalation, the hospital provides a nodal officer contact and general helpline numbers. If the issue remains unresolved, escalate to India's consumer protection mechanisms.
Primary Customer Care / Helpline
Contact PSRI Hospital's main helpline for appointments, general queries, or initial complaints. They also have an international desk for overseas patients.
Appointment / Helpline
84 84 84 84 17
Main helpline for appointments and general assistance.
Email (General)
info@psri.net
General inquiries and privacy concerns; also used for feedback.
