Customer support more affordable with 30 free licenses. But why?
We are making customer service software affordable. Hence we are making customer service affordable. 30 free licenses is just one of the steps we are taking.
These licenses do not limit you by the number of tickets, number of contacts, number of equipment in your installed base or the number of models or categories of products you support.
We estmate more than 80 percent of our customers will never need to go beyond 30 users. And when they do, we are ensuring that transition is painless too. Our premium plan is rich in features, but priced very affordably.
That brings us back to the question. Why 30 free licenses?
We find customers are more inclined to spend money on customer acquisition. So, Sales CRM software outsells Service CRM software by some distance.
We think that is unfortunate. Especially in markets where reputation and brands are made by customer service. A happy customer leads to repeat purchase.
By enabling 30 free licenses – we are opening up usage to not just start-ups or companies with couple of years under their belt. We are now giving it away to those who are serious about customer support – perhaps have a dozen customer support people working. They want to, they need to grow.
They do not need to fear they will outgrow Simply C2 anytime soon
The Simply C2 is a no compromise enterprise grade customer support enablement software.
When you adopt Simply C2, you get
- The Simply C2 mobile app and the Simply C2 Customer Portal for your customers to log complaints, track complaints and communicate 1:1 with your team.
- You get the Simply C2 CRM- on the web and on the mobile app. You also get admin rights on the Customer Portal.
Your customer never pays for the portal access or for using the mobile app. And, as we explained, you also pay nothing till your needs exceed 30 users. Or, you need really premium features.
We want the world to use Simply C2- to simply connect with each other for resolving customer service tickets.
Come. Join us.
Leave a Reply