Which is right for your service business? An honest, feature-by-feature look — including where we don't win.
Simply C2 is best for
Equipment servicing & warranty
Businesses managing installed equipment through its full lifecycle — installation, PM, calibration, repair — with serial-number-level warranty tracking and a real customer complaints app.
FieldEZ is best for
General field force management
Mobile workforce scheduling, dispatch, and tracking across a broad range of industries — not equipment-specific.
FieldEZ is a well-established Indian field service management platform, built around the core mechanics of running a mobile workforce — scheduling, dispatch, technician tracking, and job completion, with pricing and features tuned for Indian field teams. It's a broad, general-purpose tool used across many industries where technicians move between job sites.
Simply C2 is built around a narrower, more specific problem: managing equipment through its full lifecycle — installation, preventive maintenance, calibration, and repair — tracked at the individual serial number level, with warranty and AMC status tied directly to that equipment record. FieldEZ manages the people and jobs; Simply C2 manages the equipment and its history, alongside the people doing the work.
The clearest difference is what your customers see. Simply C2 includes a dedicated customer-facing complaints app — customers log complaints, chat with technicians, and approve itemized estimates from a purpose-built mobile experience. FieldEZ is built around the technician and dispatcher side of the workflow; it doesn't offer an equivalent customer-facing complaints app for end users to self-serve through.
Every piece of equipment is tied to its own warranty window, AMC contract, and full service history. FieldEZ tracks jobs and technicians, not the equipment's lifecycle.
Customers log complaints, chat with technicians, and approve estimates from their own branded app. FieldEZ doesn't offer an equivalent for end customers.
Fixed-interval, variable/run-hour-based, or ad hoc — built around how equipment actually runs, not just job scheduling.
Closes the loop from "shipped" to "installed and under warranty" automatically — built for durables manufacturers and distributors.
Spare parts usage and stock levels are tracked at all levels, connected directly to the ticket and the equipment being serviced.
Customers start using Simply C2 in seconds via WhatsApp — no separate signup flow required on the customer side.
FieldEZ serves a wide range of industries beyond equipment servicing. Simply C2 is deliberately narrower, focused on equipment-centric service businesses.
FieldEZ has a longer track record and broader brand recognition in the Indian field service market specifically.
Offered as part of FieldEZ's broader dispatch and scheduling toolkit. Simply C2 does not currently offer this.
Simply C2 doesn't currently have a QuickBooks or Tally integration (our original QuickBooks plan was affected when they exited India).
If your priority is managing a mobile workforce across a broad set of job types — scheduling, dispatch, and technician tracking as the core need — FieldEZ is a mature, India-tested option. If your business is specifically about servicing equipment through its full lifecycle, with warranty tracking and a real customer complaints experience, Simply C2 is purpose-built for that.
Simply C2 doesn't currently offer route optimization or accounting software integration. If either is a must-have for your workflow, we're happy to discuss your specific needs.