Troubleshooting tips and frequently asked questions for Shubam lifts Lifts.
Troubleshooting tips
If the lift does not start, check the main power supply and ensure the emergency stop button is not engaged. Reset the breaker if tripped.
For intermittent operation, inspect wiring connections for loose terminals. Tighten as needed. If the issue persists, contact Shubam Lifts.
If the lift display is blank, check the power to the display panel and replace fuses if blown. Verify connections to the control board.
When the lift operates but does not stop at floors, check the floor sensors and magnets. Clean and reposition if necessary.
If the alarm does not sound, test the alarm battery and replace if dead. Ensure the alarm circuit is connected. For help, email info@shubamlifts.com.
Frequently asked questions
Why won't my Shubam lift start?
Check if the emergency stop is engaged and reset the circuit breaker. If the lift still doesn't start, call Shubam Lifts at 9310185600 for troubleshooting.
What should I do if my Shubam lift display is blank?
A blank display may indicate a power issue. Check fuses and connections. If the display remains blank, contact info@shubamlifts.com for technical support.
How do I test the emergency alarm on my Shubam lift?
Press the alarm button; it should sound loudly. If not, replace the battery. For assistance, call 9310185600. Test the alarm monthly.
How to escalate a complaint with Shubam lifts
If the first response isn’t good enough, here’s the path to a resolution.
Shubam Lifts is a Delhi-based elevator company offering sales, installation, maintenance, and modernization services. For escalations, start with their sales/service contacts, then escalate to management or grievance channels, and finally use India's consumer protection mechanisms.
Primary Customer Care / Sales & Service Contact
Reach out to Shubam Lifts directly via phone or email for sales, service, or general inquiries. Their website lists dedicated contacts for sales and services.
Clearly state whether your issue is sales-related or service/maintenance-related to route your query correctly.
Keep records of all communications, including dates, names of representatives, and reference numbers if any.
Escalation to Management / Grievance Officer
If the primary contact does not resolve your issue, escalate to senior management or the company's grievance handling process. The director's contact is available via IndiaMART.
Director Contact (V Rajpal)
+917942839800
From IndiaMART profile; also email rajpalvinod@shubamlifts.com may reach him
Politely request escalation to a manager or director if the first point of contact is unhelpful.
Mention your previous attempts and the unresolved issue clearly.
If you have a service contract, refer to its terms regarding complaint escalation.
If the company fails to address your complaint, escalate to India's consumer grievance mechanisms: the National Consumer Helpline or the Consumer Commission under the Consumer Protection Act, 2019.
