Industries

Field Service & AMC Software, by Industry

Warranty tracking, technician dispatch, spares management, and customer complaints work differently depending on what you're actually servicing — a lift AMC contract, a printer fleet, or an RO purifier network each have their own operational rhythm and their own brands to track. Below are the verticals we've built specific guidance for: what breaks without proper field service software in that category, the capabilities that actually matter, and the brands we track service data for.

Elevator Escalator Service

Live

Lift and Escalator AMC across residential, commercial and industrial sites, from breakdown response to statutory ssafety servicing.

8 brands tracked, incl. Otis, Kone, Schindler

Read the guide →

EV Charging Infrastructure

Coming — Week 1

Field service and uptime management for public and captive EV charging networks.

7 brands tracked, incl. Ather Grid, Shell Recharge

Water Purifier & RO Service

Live

AMC and repair management for RO, UV, and UF purifiers across dealer and brand service networks.

4 brands tracked, incl. Kent, Aquaguard

Read the guide →

Air Conditioning & HVAC Service

Coming — Week 2

Seasonal AMC and repair scheduling for split, window, and commercial HVAC systems.

6 brands tracked, incl. Blue Star, Daikin

Home Medical & Respiratory Care Equipment

Coming — Week 3

Rental and service tracking for oxygen concentrators, CPAP, and respiratory care devices.

3 brands tracked, incl. ResMed, Philips Respironics

IT & Office Equipment Service

Live

Asset-level AMC and SLA management for desktops, laptops, printers, and office IT fleets.

6 brands tracked, incl. Dell, HP, Lenovo

Read the guide →

CCTV, Security & Fire Safety Systems

Coming — Week 4

Installation and AMC tracking for surveillance, access control, and fire detection systems.

2 brands tracked across 10 sub-categories

Fuel Retail & CNG/PNG Infrastructure

Coming — Week 4

Dispenser and tank-gauging AMC for fuel retail and CNG/PNG stations.

4 brands tracked, incl. IGL, Adani Total Energies

Kitchen & Built-in Appliance Service

Coming — Week 5

AMC and repair for chimneys, dishwashers, ovens, and built-in kitchen appliances.

4 brands tracked, incl. Elica, Kaff

Electricals, Switchgear & Home Automation

Coming — Week 5

Installer and dealer service networks for switchgear, wiring devices, and home automation.

3 brands tracked, incl. Havells, Crompton

Lab & Test Instrumentation Calibration

Coming — Week 6

Calibration and service scheduling for lab and test instrumentation.

2 brands tracked, incl. Agilent, Keysight

Comparing options?

Not sure who else to compare us against?

Tell us what you're evaluating and roughly what you're budgeting — we'll show you exactly where Simply C2 stands.

Simply C2 · Customer to Companies

The Simply C2 Platform
For Customer Service

YouYour customer
1

Your own web based Simply C2 CRM

  • Your products, spares
  • Your users
  • Your installed base
  • Your transactions
Connector graphic How Simply C2 Works
2

Simply C2 customer portal

  • Your verified installed base
  • Your verified customers get access
  • Log complaints
  • Track complaint history
3

Simply C2 mobile app for your user

  • Simple interface for ticket closing
  • Location tracking
  • Estimates
  • Two-way chat
4

Simply C2 mobile app for your customer

  • Log complaints
  • Track complaints
  • Approve estimates
  • Chat with technician

Don't see your industry listed yet?

The core platform works the same way across verticals — serial-number tracking, technician dispatch, spares, and a customer-facing complaint app. Talk to us about your specific service business.

Get Simply C2 for free