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Anjani Technoplast, India

Anjani Technoplast Customer Support - Information for India

Customer Support Website https://anjani.com
Customer Support Toll-Free 9217011366
Customer Support Email [email protected]
WhatsApp Support

Product Categories

Bullet Absorbing Stations Bulletproof Hangar Doors & Shelter Partitions Mobile Platform Plinths (MPP) Portable Forward Supply Points (FSP) Portable Quick-Fit Shelters Pressurized Missile Containers

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Problems with information on this page?
Email: [email protected]
WhatsApp: +91 11 3567 1082

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How to Escalate a Complaint with Anjani Technoplast

If the first response isn't good enough, here's the path to a resolution.

Anjani Technoplast Limited is an Indian company specializing in advanced material technologies and defence-grade engineering. For consumer complaints, the primary contact is via their official website and email/phone. If the issue remains unresolved, escalate to a grievance officer or use India's general consumer protection route.

1

Primary Customer Care Contact

Reach out to Anjani Technoplast's customer care via email or phone. Keep a record of your complaint reference number if provided.

Email: [email protected] (Official contact email from their website.)
Phone: +91-9217011366 (Official contact number, available Mon–Sat, 9:00 AM – 6:00 PM.)
📌 Clearly describe your issue, include order/product details, and request a complaint reference number.
📌 If you contacted via email, allow 2-3 business days for a response before escalating.
2

Escalation to Grievance/Nodal Officer

If the primary contact does not resolve your issue, escalate to a higher authority within the company. Since no specific nodal officer contact is provided, use the general contact and request escalation.

📌 No specific nodal officer contact was found in the provided sources. Use the primary contact (email/phone) and explicitly request escalation to a grievance officer or senior management.
📌 Mention that you are escalating the complaint and expect a response within a reasonable timeframe (e.g., 7 days).
3

External/Regulatory Escalation

If the company fails to resolve your complaint, approach India's consumer protection mechanisms: National Consumer Helpline, Consumer Commission under CPA 2019, or relevant sector regulators.

National Consumer Helpline: 1915 (Toll-free helpline for consumer complaints in India.)
Consumer Helpline Website: https://consumerhelpline.gov.in (Official website for online complaint registration.)
📌 Before approaching external bodies, ensure you have a clear timeline and evidence of your attempts to resolve the issue with the company.
📌 You can file a complaint online at consumerhelpline.gov.in or call 1915.
📌 For higher value disputes, consider approaching the District/State/National Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019.

Tips for a stronger escalation

  • Always keep records of all communications, including emails, phone call logs, and complaint reference numbers.
  • Be clear and concise about your issue, desired resolution, and any deadlines you set.
  • If contacting via email, use a professional tone and include relevant order or product details.
  • Escalate in a timely manner; do not wait too long before moving to the next step.
  • When filing a complaint with the National Consumer Helpline, provide all supporting documents and a chronological account of events.
  • Check if your issue falls under a specific sector regulator (e.g., RBI for banking, TRAI for telecom) and approach them if applicable.
Track this escalation in the Simply C2 app instead of chasing emails