ShreejiFine · India

ShreejiFine customer care and complaint escalation, India

ShreejiFine customer care

Get this resolved

Pick the path that fits where you are.

Already have a complaint number from ShreejiFine?

We’ll draft your escalation to the grievance officer at ShreejiFine. You review it and send it.

Escalate my complaint

Starting from scratch?

The free Simply C2 app takes you from complaint to resolution.

  1. ComplainLog it once, in the app.
  2. EscalateThe app tells you when and where to escalate next.
  3. ResolveTrack it until it is closed.
Get the Simply C2 app (Android)

Also in the app

  • History of all your complaints
  • Warranty Vault

How to escalate a complaint with ShreejiFine

If the first response isn’t good enough, here’s the path to a resolution.

ShreejiFine is an Indian brand selling atta chakki (flour mill) machines. For product or service issues, start with their customer care team, then escalate internally if needed, and finally approach the National Consumer Helpline or Consumer Commission for unresolved complaints.

  1. Contact ShreejiFine Customer Care

    Reach out to ShreejiFine's customer care team with your order details, issue description, and any supporting documents.

    Customer Care Phone
    9316460477 Available everyday 10:30 AM - 06:30 PM
    Customer Care Email
    customer.care@shreejifine.com For written complaints and documentation
    • Keep a record of your complaint reference number and all correspondence.
    • Clearly state the issue, expected resolution, and a reasonable deadline.

  2. Escalate to ShreejiFine Management / Grievance Officer

    If customer care does not resolve your issue, escalate to a higher authority within the company. Look for a grievance officer or senior management contact on their website.

    • Check ShreejiFine's website (shreejifine.com) for a grievance redressal policy or nodal officer contact.
    • Send a formal email to customer.care@shreejifine.com marked 'Escalation' and request acknowledgment.
    • Mention your previous complaint details and give a reasonable time (e.g., 7 days) for resolution.

  3. Approach National Consumer Helpline or Consumer Commission

    If the company fails to resolve your complaint, file a complaint with the National Consumer Helpline or the appropriate Consumer Commission under the Consumer Protection Act, 2019.

    National Consumer Helpline
    1915 Toll-free helpline for consumer complaints
    National Consumer Helpline Website
    https://consumerhelpline.gov.in Online complaint registration
    • Before approaching the Commission, ensure you have exhausted internal remedies and have all documentation ready.
    • For purchases above a certain value, you may file a complaint with the District/State/National Consumer Commission depending on the claim amount.
    • You can also send a legal notice to the company before filing a consumer case.

Tips for a stronger escalation

  • Always keep copies of invoices, warranty cards, and all communication with the company.
  • Use written communication (email) for formal complaints, as it provides a clear trail.
  • Be specific about the problem, the resolution you expect, and set a deadline for response.
  • If the company has a social media presence, you can also reach out via their official handles for faster resolution.
  • Check if the product is covered under warranty and understand the warranty terms before escalating.
  • If you paid through a credit card or online platform, consider raising a dispute with them as an additional avenue.

Stop chasing emails

Log the complaint once in the Simply C2 app and keep every escalation step, date and reply in one place.

Get the Simply C2 app (Android)

All brands and logos are the property of the respective trademark owners. Simply C2 is not affiliated with the brands listed.