Goodyear, India

Goodyear Customer Support - Information for India

Customer Support Website https://www.goodyear.co.in

Customer Support Toll-Free 1800-203-6767

Customer Support Email [email protected]

Product Categories

4x4 Tyres SUV & Van Tyres

How Simply C2 App Helps

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Log a Complaint Raise a complaint or service request and manage it through Simply C2.

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Problems with information on this page?
Email: [email protected]
WhatsApp: +91 11 3567 1082

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How to Escalate a Complaint with Goodyear

If the first response isn't good enough, here's the path to a resolution.

Goodyear India provides customer support for tyre-related queries and complaints through a toll-free number and email. For unresolved issues, escalation to the company's grievance officer or investor cell is possible. If still unresolved, consumers can approach India's consumer protection authorities.

Contact Goodyear Customer Care

Reach out to Goodyear's primary customer support via their toll-free number or email for tyre complaints, warranty issues, or general queries.

Toll-Free Number: 1800 203 6767 (Available Monday to Sunday, 10 AM to 8 PM.)

Email: [email protected] (For logging complaints or queries.)

📌 Keep your tyre purchase invoice, warranty card, and vehicle details handy when calling.

📌 Note down the complaint reference number provided by the customer care agent.

Escalate to Grievance Officer or Investor Cell

If your issue is not resolved within a reasonable time, escalate to Goodyear India's grievance redressal or investor relations team.

Investor Grievance Email: [email protected] (For escalating unresolved grievances; monitored for speedy redressal.)

Corporate Office Phone: 0129-6611000 (Goodyear India corporate office contact.)

General Email: [email protected] (Alternative email for company communication.)

📌 Include your original complaint reference number and details of previous interactions.

📌 Clearly state that your issue remains unresolved and request a resolution timeline.

Approach Consumer Protection Authorities

If Goodyear fails to resolve your complaint, you can escalate to India's consumer protection bodies or sector regulators.

National Consumer Helpline: 1915 (Toll-free number for consumer complaints; also available via consumerhelpline.gov.in.)

National Consumer Helpline Website: https://consumerhelpline.gov.in (Online portal for filing complaints.)

📌 You can file a complaint with the Consumer Commission under the Consumer Protection Act, 2019.

📌 For tyre quality or safety issues, you may also contact the Bureau of Indian Standards (BIS).

📌 Keep all documentation, including emails, call logs, and receipts, for evidence.

Tips for a stronger escalation

Always obtain a complaint reference number when contacting customer care.
Document all communications, including dates, names, and outcomes.
Escalate in writing via email to create a paper trail.
Give the company a reasonable timeframe (e.g., 7-15 days) to resolve before escalating.
If unresolved, file a complaint with the National Consumer Helpline or Consumer Commission.
For tyre safety issues, consider reporting to BIS or the relevant regulatory authority.

Track this escalation in the Simply C2 app instead of chasing emails