Home / Directory / GM Modular
GM Modular, India

GM Modular Customer Support - Information for India

Customer Support Website https://www.gmmodular.com
Customer Support Toll-Free 1800-209-1215
Customer Support Email info@gmmodular.com

Product Categories

Fans Home Automation Home Electricals LED Lighting Wires and Cables

How Simply C2 App Helps

Simply C2 helps you manage product support, complaints and useful services from one place.

🛡️
Warranty Vault Keep your product and warranty information organized and easily accessible.
📋
Log a Complaint Raise a complaint or service request and manage it through Simply C2.
⛽
Petrol Pumps Find nearby petrol pumps and useful fuel station information when you're on the road.
⚡
EV Chargers Find nearby EV charging points and useful charging station information.
Simply C2 App
Free · Always Will Be Download the Simply C2 App from Playstore Log this complaint once, track every escalation step, get notified the moment GM Modular responds.

Problems with information on this page?
Email: simply@simplyc2.com
WhatsApp: +91 11 3567 1082

All brands and logos are the property of the respective trademark owners

How to Escalate a Complaint with GM Modular

If the first response isn't good enough, here's the path to a resolution.

GM Modular is an Indian electrical products manufacturer. For customer support, they provide a toll-free number, email, and regional showroom contacts. Escalation can proceed through their customer care, grievance redressal, and external consumer forums.

1

Contact GM Modular Customer Care

Reach out to GM Modular's primary customer support channels for product queries, complaints, or service requests.

Toll-Free Customer Care: 1800-209-1215 (Available for general customer support.)
Email: info@gmmodular.com (General inquiries and support.)
Fans Customer Care: 080-6905-6805 (For fan-related queries; also care@gmelektra.com.)
Email for Fans: care@gmelektra.com (For fan-related issues.)
📌 Keep your purchase invoice or warranty card ready when contacting support.
📌 Clearly describe the issue and provide product model details for faster resolution.
2

Escalate to Grievance/Data Protection Officer

If customer care does not resolve your issue, escalate to GM Modular's grievance redressal mechanism.

Grievance/Privacy Email: privacy@gmmodular.com (For grievance redressal and data protection concerns.)
Contact Number: +91-22-1234-5678 (Listed in privacy policy for grievance redressal.)
📌 Mention your previous complaint reference number, if any.
📌 Provide a detailed account of your issue and the resolution you expect.
3

External Consumer Forum Escalation

If GM Modular fails to address your complaint, escalate to India's consumer protection authorities.

National Consumer Helpline: 1915 (Toll-free helpline for consumer complaints.)
Consumer Helpline Website: https://consumerhelpline.gov.in (Online complaint registration portal.)
📌 File a complaint with the National Consumer Helpline (NCH) providing all relevant documents and communication history.
📌 If the issue remains unresolved, you can approach the District/State/National Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019.

Tips for a stronger escalation

  • Always keep records of all communications, including emails, call logs, and complaint reference numbers.
  • Start with the official customer care channels before escalating to higher authorities.
  • Be clear and concise when describing your issue, and state the resolution you expect.
  • If contacting via email, use a descriptive subject line and attach supporting documents.
  • Check the company's website for any updated contact details or escalation procedures.
  • For unresolved issues, escalate to the National Consumer Helpline within the prescribed time limits.
Track this escalation in the Simply C2 app instead of chasing emails