Troubleshooting tips and frequently asked questions for Apollo Tyres Car Tyres.
Troubleshooting tips
Check tyre pressure monthly when cold using a reliable gauge; for Apollo car tyres, recommended pressures are typically 32-36 PSI but verify with your vehicle manual or the tyre placard on the driver's door jamb.
Inspect tread depth using the Tread Wear Indicator (TWI) at 1.6mm; if worn, replace immediately. For Apollo tyres, look for the Apollo logo on the sidewall and ensure the replacement matches the original specifications.
If you experience vibration at high speeds, get the wheels balanced and aligned at an authorized Apollo Tyres dealer; imbalance can cause uneven wear and reduce tyre life.
For punctures, use a temporary plug only to reach a service center; Apollo recommends professional repair or replacement if the puncture is on the sidewall or larger than 6mm.
Rotate tyres every 5,000-8,000 km to ensure even wear; Apollo advises following your vehicle manufacturer's rotation pattern.
Frequently asked questions
What is the warranty period for Apollo car tyres in India?
Apollo car tyres come with a standard warranty against manufacturing defects for 5 years from the date of manufacture or 3 years from the date of purchase, whichever is earlier. The warranty covers defects in workmanship and materials but not damage from road hazards, improper use, or normal wear. For claims, contact Apollo Tyres customer care at 1800 212 7070 or email apollodirect@apollotyres.com.
How do I file a warranty claim for Apollo car tyres?
To file a warranty claim, visit an authorized Apollo Tyres dealer with your original purchase invoice and the tyre. The dealer will inspect the tyre and submit a claim if it qualifies. You can also contact Apollo Tyres customer care at 1800 212 7070 or apollodirect@apollotyres.com for assistance. The turnaround time for claim processing is typically 7-10 working days after inspection.
What should I do if I have a complaint about Apollo car tyre service?
If you have a complaint, first contact the dealer where you purchased or serviced the tyre. If unresolved, escalate to Apollo Tyres customer care at 1800 212 7070 or apollodirect@apollotyres.com. Provide details such as tyre serial number, purchase date, and dealer information. Apollo aims to resolve complaints within 5-7 working days.
How to escalate a complaint with Apollo Tyres
If the first response isn’t good enough, here’s the path to a resolution.
Apollo Tyres provides multiple channels for customer complaints and grievances. Start with the toll-free customer care or email, then escalate to the Grievance Officer or Nodal Officer if unresolved. If still dissatisfied, use India's consumer protection mechanisms such as the National Consumer Helpline or Consumer Commission.
Contact Apollo Tyres Customer Care
Reach out to Apollo Tyres' primary customer support via toll-free number or email to register your complaint.
