Lab and test instruments earn their keep through accurate readings. Oscilloscopes, multimeters, analyzers and power supplies need calibration at set intervals, and a missed date can undermine the work the instrument is used for.
Each customer site can hold many instruments on different cycles, with repair visits in between. Warranty, AMC and calibration terms differ by serial number, and the right probe, cable or sensor is specific to the model.
Whether you’re a manufacturer’s service network, a distributor with your own engineers, or an independent calibration and repair business, the job is the same: know every instrument, when it is next due, and who is going.
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Customer app is free forever, either way — and setup takes about 10 minutes.
When every instrument has a scheduled recurring visit, due dates turn into jobs assigned to an engineer instead of entries someone has to remember.
Calibration visits, repairs, parts used and coverage sit in a single record per serial number, so any past visit can be checked in minutes.
Scheduled calibration and AMC visits give customers a reason to renew, and give you a service record to renew against.
Every instrument is tracked individually: warranty status, AMC terms and renewal date, so coverage never depends on someone’s memory.
Recurring visits are scheduled per instrument at the interval you set, so periodic calibration and service become due-dated jobs, not reminders.
Engineers see assigned jobs and the instrument’s history, update job status, log parts used and close jobs from the field.
Calibration, breakdown repair, preventive maintenance and installation are all ticket types handled inside one system.
Probes, cables, sensors and other parts are logged against the instrument they’re used on, giving an accurate picture of consumption and restocking needs.
Customers raise a service request, track the engineer’s arrival, approve estimates for chargeable repairs and chat directly, instead of chasing by phone.
Simply C2’s customer support directory already covers the lab and test instrumentation brands operating in India. If you run service operations for one of these brands, a distributor network under them, or an independent calibration and repair business, this is what you need to run it well.
Setup takes a call, not a sales pitch.
Yes. Calibration can be raised as a ticket type, and recurring visits can be scheduled per unit at the interval you define, so each one becomes a due-dated job assigned to an engineer.
No. Simply C2 is not a calibration provider and does not issue certificates or accreditation records. It manages the service operation around the work: calibration is handled as a ticket type, alongside repair and preventive maintenance, with scheduling, assignment, field updates, parts and history.
Yes. Calibration, repair and preventive maintenance are ticket types on the same unit, so its history stays in one place.
Yes. Itemized estimates go to the customer through the Simply C2 complaints app, where they can approve, track the engineer and chat directly.
Both. Manufacturer service networks, distributors with their own service teams, and independent calibration and repair businesses run on the same core system. The difference is scale and branding, not functionality.