Category Archive

Service process

How to use customer feedback to actually improve customer service

Anindya Chatterjee CRM use and adoption / Service process July 9, 2024

CRM report Builder helps organize customer feedback and insights in your customer service

Customer feedback is essential to continuously improve customer service processes.…

Is this your customer service process?

Anindya Chatterjee Service process June 14, 2024

If this looks familiar and you are looking to automate…