Assign, follow up, and close customer service tickets-
customer delight, soaring service revenues
When you use Simply C2 CRM as a repair service management software, you can expect to
Service ticket management in partnership with your customers
Are your customers tired of waiting online to log service complaints? Is your call center missing calls and failing to register all service tickets? Is this costing you? In revenue, customer satisfaction, and in decreased productivity?
Is your service ticket managing software outdated?
Is your team spending a lot of time in back and forth communication with the customer having to update every stage of your repair process? Are you able to prioritize repairs or is it that every ticket is waiting to blow up without warning?
Every piece of equipment is different. So is every customer. As are our commitments to the customers.
So is the service need
A smart service ticketing management software is where you start getting things back under control. And the smartest one is where you open it up to your customers.
Finally, this is the most compelling benefit. Your customers are happy, they get service, your team is not stressed, and more productive.
Leads to more revenue and profits. And, satisfied customers.
The steps are:
Your team only receives, inspects, estimates and repairs. Simply C2 repair service management software does the rest
Automated service ticket management by the Simply C2 repair service management software ensures that
Ready to experience the convenience and efficiency of Simply C2? Download the app now and discover how we’re simplifying equipment service and maintenance
