Predictable, reliable- the way your service ought to be
Create customized forms to capture field data for every type of service ticket – be it installation, maintenance or refueling. All from your own admin; all without any coding.
Time and location tag all service activities. Flag those that are not in the right vicinity.
Assign the ticket and monitor attendance and closure. Ensure compliance with service level assurance.
Schedule preventive maintenance and refueling tickets by automation- then run the schedules by the approvers before assigning resources.
Design your own data capture forms, by product type and by ticket type.
Get triggered from shipment process and close the loop with the customer to set up installation ticket. Assign to the field service technician. Monitor closure.
When an equipment requires repairs, log a breakdown service ticket. Assign a technician, allocate spares as needed and maintain a history of defect and repairs.
Schedule preventive maintenance tickets for every equipment under contract- at fixed or variable intervals.
Set up refueling schedules based on run-hours logged and consumption rate for every equipment that needs refueling.
Ready to experience the convenience and efficiency of Simply C2? Download the app now and discover how we’re simplifying equipment service and maintenance
