Apollo Tyres Truck and Bus Tyres: troubleshooting and FAQs
Troubleshooting tips and frequently asked questions for Apollo Tyres Truck and Bus Tyres.
Troubleshooting tips
Check tyre pressure weekly when tyres are cold; for Apollo truck/bus tyres, maintain recommended pressure (e.g., 110-120 psi for steer, 100-110 psi for drive) to prevent uneven wear and blowouts.
Inspect tread depth and look for irregular wear patterns; if wear is uneven, rotate tyres as per Apollo's recommended pattern (e.g., front-to-rear) and get wheel alignment checked at an authorized Apollo dealer.
For vibrations or pulling, check wheel balancing and alignment; Apollo tyres require precise balancing, especially for steer tyres, to avoid steering wobble and reduce driver fatigue.
If you notice sidewall cracks or bulges, immediately replace the tyre; do not attempt repairs. Contact Apollo Tyres customer care at 1800 212 7070 for guidance on warranty and replacement.
For slow leaks or repeated pressure loss, inspect valves and rims for damage; use soapy water to detect leaks. If leak persists, visit an Apollo Tyres authorized service center.
Frequently asked questions
How do I escalate a warranty claim for Apollo truck and bus tyres in India?
To escalate a warranty claim, first contact your nearest Apollo Tyres authorized dealer. If unresolved, call Apollo Tyres customer care at 1800 212 7070 or email apollodirect@apollotyres.com with your tyre serial number, purchase invoice, and dealer details. The escalation team typically responds within 24-48 hours.
What is the turnaround time for Apollo truck and bus tyre warranty replacement?
After claim approval, replacement tyres are usually dispatched within 3-5 business days, depending on stock availability and location. You will be notified by the dealer or Apollo customer care.
Who do I contact for technical support for Apollo truck and bus tyres?
For technical support, call Apollo Tyres toll-free number 1800 212 7070 (available 9 AM to 6 PM, Monday to Saturday) or email apollodirect@apollotyres.com. You can also visit the Apollo Tyres website for a list of authorized service centers.
How to escalate a complaint with Apollo Tyres
If the first response isn’t good enough, here’s the path to a resolution.
Apollo Tyres provides multiple channels for customer complaints and grievances. Start with the toll-free customer care or email, then escalate to the Grievance Officer or Nodal Officer if unresolved. If still dissatisfied, use India's consumer protection mechanisms such as the National Consumer Helpline or Consumer Commission.
Contact Apollo Tyres Customer Care
Reach out to Apollo Tyres' primary customer support via toll-free number or email to register your complaint.
