Troubleshooting tips and frequently asked questions for Apollo Tyres Car.
Troubleshooting tips
Check tyre pressure monthly when cold using a calibrated gauge; for Apollo tyres, refer to the vehicle placard or owner's manual for recommended PSI.
Inspect tread depth with a tread depth gauge; replace tyres when tread is below 1.6mm as per Indian regulations, and consider Apollo's wear indicators.
Rotate tyres every 5,000-8,000 km to ensure even wear; follow the rotation pattern in your vehicle's manual for Apollo tyres.
Visually check for cuts, bulges, or embedded objects; if found, visit an authorized Apollo Tyres dealer for professional inspection.
Maintain wheel alignment and balancing every 10,000 km or after hitting a pothole to prevent irregular wear on Apollo tyres.
Frequently asked questions
How do I contact Apollo Tyres customer support in India?
You can reach Apollo Tyres customer support by calling 1800 212 7070 (toll-free) or emailing apollodirect@apollotyres.com. Support is available during business hours.
What is the typical turnaround time for a warranty claim with Apollo Tyres?
Warranty claims are usually processed within 7-10 working days after inspection at an authorized Apollo Tyres dealer. The dealer will inform you of the exact timeline based on the claim type.
How can I escalate an unresolved issue with Apollo Tyres?
If your issue is not resolved within 48 hours, you can escalate by emailing apollodirect@apollotyres.com with your complaint reference number or by calling 1800 212 7070 and asking for a supervisor.
How to escalate a complaint with Apollo Tyres
If the first response isn’t good enough, here’s the path to a resolution.
Apollo Tyres provides multiple channels for customer complaints and grievances. Start with the toll-free customer care or email, then escalate to the Grievance Officer or Nodal Officer if unresolved. If still dissatisfied, use India's consumer protection mechanisms such as the National Consumer Helpline or Consumer Commission.
Contact Apollo Tyres Customer Care
Reach out to Apollo Tyres' primary customer support via toll-free number or email to register your complaint.
